1. Introduction

This Refund Policy explains the terms applicable to payments made for Payvora P2P services, including the one-time confirmation balance, security deposits, and other applicable payments.

By making a payment to Payvora P2P, you acknowledge and agree to the terms of this Refund Policy.

2. One-Time Confirmation Balance

A one-time confirmation of 200 USDT may be required before Partner Panel access is issued.

This is a confirmation requirement for genuine traders. It is not charged as a separate setup or account-creation fee. Once panel access is issued, the 200 USDT balance is available in your panel wallet.

If a payment has been made but panel access cannot be completed due to an issue attributable to Payvora, the case may be reviewed by the Payvora support team.

Any refund or adjustment approved after review will be processed according to the applicable payment method and circumstances.

3. Security Deposit

A security deposit of 2,000 USDT may be required for Partner Panel activation and access to the applicable working limit.

The security deposit is separate from the one-time 200 USDT confirmation requirement.

The security deposit is not a service fee or purchase payment. It is maintained as a security amount subject to the applicable Partner Panel terms and operational requirements.

Refund or release of the security deposit will be subject to account status, outstanding transactions, pending disputes, liabilities, compliance/security checks, and any other applicable obligations.

A security deposit cannot be treated as an immediately refundable payment while there are pending transactions, disputes, outstanding obligations, or account restrictions.

4. Duplicate or Incorrect Payments

If you accidentally make a duplicate payment or transfer an incorrect amount, contact the official Payvora support team as soon as possible.

Provide:

• Transaction ID / TXID
• Payment amount
• Payment date and time
• Registered email or Agent ID
• Payment screenshot, where required

The payment will be reviewed and the appropriate action will be determined based on the circumstances.

5. Failed or Unsuccessful Payments

If a payment fails but the amount has been debited from your account, contact Payvora support with the relevant transaction information.

Payvora may require additional information or proof from the applicable payment provider before processing a refund or adjustment.

Processing times may depend on the payment provider, blockchain network, banking system, or other third-party service involved.

6. Transaction-Related Payments

Payments made in connection with Payin or Payout transactions are transaction-specific.

A completed transaction will generally not be reversed or refunded solely because a user changes their mind.

If a transaction is disputed, failed, duplicated, incorrectly processed, or affected by a technical issue, it may be reviewed by the Payvora support team.

Users should report transaction issues as soon as possible.

7. Refund Review Process

To request a refund or payment review, contact the official Payvora support team.

You may be asked to provide:

• Registered Email ID
• Agent ID
• Transaction ID / TXID
• Payment screenshot
• Transaction amount
• Relevant transaction details
• Any additional information reasonably required for verification

Payvora will review the request and determine the appropriate resolution based on the transaction records and applicable terms.

8. Refund Processing

Where a refund is approved, the refund will generally be processed using the original payment method or another appropriate method determined by Payvora.

The actual time required to receive a refund may depend on:

• Payment method
• Blockchain network
• Banking system
• Payment provider
• Transaction verification
• Other third-party processing requirements

Payvora cannot guarantee a specific processing time where the refund depends on a third-party provider or network.

9. Non-Refundable Circumstances

Refunds may not be available where:

• Panel access has already been issued and the confirmation balance credited
• The user has already received and used Partner Panel access
• The payment was made to an unofficial Payvora account or wallet
• The transaction was completed successfully
• The request is based only on a change of mind after panel access has been provided
• The account has outstanding obligations or unresolved disputes
• The payment is associated with prohibited, fraudulent, or unauthorized activity
• A refund is restricted by applicable law or third-party payment rules

Each refund request may be reviewed individually where appropriate.

10. Unauthorized Payments

If you believe that an unauthorized payment has been made from your account, contact Payvora support immediately.

You should also contact your bank, wallet provider, payment provider, or relevant platform where appropriate.

Payvora may request transaction information to investigate the issue.

11. Third-Party Payment Services

Some payments may involve banks, cryptocurrency networks, payment providers, UPI services, or other third-party infrastructure.

Payvora is not responsible for delays, failures, fees, or restrictions imposed directly by third-party providers.

Where a refund depends on a third-party provider or network, the applicable processing time and conditions may be outside Payvora's direct control.

12. Security Deposit Release

Where a security deposit is eligible for release, Payvora may first review:

• Pending transactions
• Outstanding balances or obligations
• Transaction disputes
• Account restrictions
• Security concerns
• Applicable verification requirements

Once the applicable requirements are satisfied, the eligible security deposit may be released according to the applicable Partner Panel terms and process.

13. Contact Us

For refund requests, payment issues, or transaction-related assistance, contact the official Payvora support team.

Website

https://payvorap2p.com/

Official Telegram Support

@Payvoraofficial

Please use only official Payvora communication channels for payment and refund-related assistance.

14. Changes to This Refund Policy

Payvora may update this Refund Policy from time to time to reflect changes to its services, payment processes, operational requirements, or applicable legal requirements.

Any updated version will be published on the website with a revised "Last Updated" date.